Contact Us

Please make use of the FAQs and information on this website to guide you through the entire process and help answer most of your queries. In case you are still facing issues, then CAT Candidate Care Support is available by phone and email. The Integrated Voice Response System (IVRS) will be available 24x7 starting from 17 August 2011 on 1 800 103 7383.

Phone: 1-800-103-7383

Webmail: http://www.prometric.com/IIM-CAT/contactus

Phone support availability:
Registration Phase: 17 August - 4 October 2011, 9:00AM to 6:00 PM from Mondays to Saturdays.
Pre-testing window: 5 October - 21 October 2011, 9:00AM to 6:00 PM from Mondays to Saturdays.
Testing window: 22 October - 18 November 2011, 8:00AM to 7:00PM daily
Post-testing window: 19 November - 31 January 2012, 9:00AM to 6:00pm Mondays to Fridays.

CAT Candidate Care will be closed on the following days:

*   Monday, 22 August 2011 – Janamastami
*   Wednesday, 31 August 2011 – Idu’l Fitr
*   Thursday, 6 October 2011 – Dussehra
*   Wednesday, 26 October 2011 - Diwali
*   Monday, 26 December 2011 – Christmas
*   Monday, 2 January 2012 – New Year’s Day
*   Thursday, 26 January 2012 – Republic Day

Webmail support availability:
Webmail support will be available from 17 August 2011 until the end of the first week of February 2012. Queries, received by webmail, will be responded to within 2 business days. Do not send the same email multiple times, as it will delay the response process.

Contact details for CAT Centre (effective 1 July 2011):
CAT Centre
C/o Admissions Office
Indian Institute of Management Calcutta
Joka, Diamond Harbour Road, Kolkata-700 104
Phone: (+91) (33)-2467 9178(D) / 2467 8300-8306 (Ext.:148)
FAX: (+91) (33) 2438 0892(D), 2467 8062
E-Mail: catcentre@iimcal.ac.in