The launch of the computerized CAT involved the delivery of exams by Prometric into more than 360 testing labs at 104 individual locations. While a significant majority of the candidates successfully completed their exams on Day One, various technical issues arose at selected computers in approximately 50 labs that prevented approximately 2,000 exams from being delivered. Prometric has generated new appointments for these individuals and they are in the process of being contacted through SMS and email messages. Prometric technicians have been dispatched to address these isolated problems. To avoid candidate inconvenience and to allow for the necessary repairs to be completed at the impacted labs, Prometric has scheduled a closure of these labs on Sunday, 29 November 2009. Candidates affected by this closure will also be notified by Prometric in the manner described above and provided with new appointments within this year’s testing period.

The following labs will be closed on Sunday, 29 November (Please check your assigned lab listed on your Admit Card against the following list):

Candidates are advised to stay contactable by phone and email at all times.
Should you require further assistance, please contact Prometric Candidate Care at 1-800-103-9293.